wira99 Platform Privacy Notice

This page describes what we collect when you use wira99 and how we keep that data protected. We at wira99 handle your personal information according to industry standards and local data-protection practices. When you create an account, deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, Piala Indonesia, Piala AFF, Champions League, or any other market on our platform, you provide us with data. We use that data only for account management, settlement, fraud prevention, and service delivery.

We do not sell your personal information to third parties. We do not share account details with unrelated marketing partners. Our data processors — payment gateways, hosting providers, and fraud-detection services — are bound by confidentiality agreements. Members from Jakarta, Surabaya, Bandung, Medan, and across our service regions receive the same data protection.

Our privacy policy is transparent and accessible. This notice outlines what we collect, how long we retain it, your rights regarding your data, and how to contact us with privacy concerns.

What Data We Collect on wira99

We collect your data in stages. When you register for a wira99 account, we request your legal name, email address, phone number, and date of birth. This is account-creation data — required for account setup and contact purposes.

When you make your first deposit on wira99, we collect payment information. For QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, we record the transaction amount, timestamp, and payment method identifier. We do not store full bank account numbers or e-wallet credentials directly; payment processors handle that information.

Before your first withdrawal on wira99, we require Know Your Customer (KYC) verification. We collect a copy of your government-issued ID (KTP or passport) and proof of address (utility bill or bank statement). This data is stored securely and used only for verification purposes.

Account activity: We log every bet placed, withdrawal requested, and login attempt on your wira99 account. This data helps us prevent fraud and settle disputes.
Device and browser data: We collect your IP address, device type, and browser information to detect unauthorized access and provide platform troubleshooting.
Support communications: If you contact our support team via your wira99 dashboard or email, we retain records of your inquiry and our response.
Cookies and tracking: We use cookies to maintain your session and remember your preferences on wira99. You can disable non-essential cookies in your browser settings.

How We Use Your Data on wira99

We use your data strictly for account management, settlement, and fraud prevention. We verify your account using your KYC documents to comply with anti-money-laundering regulations. We review your transaction history to detect suspicious patterns and protect your account from unauthorized access.

When you place a bet on a Liga 1 match or any market on wira99, we record that bet to settle it accurately after the event concludes. We use your deposit and withdrawal history to manage your account balance and confirm payment processing. We analyze your login patterns to alert you if unauthorized activity occurs on your wira99 account.

We do not use your data for marketing unless you explicitly opt in. We do not share your address or ID with third parties outside our payment and fraud-prevention partners. We do not use your data to build profiles or predict your behavior. Your data is used only within wira99 for the purposes you authorized.

Data retention: We retain your account data as long as your wira99 account is active. After account closure, we keep records for 7 years to satisfy legal and tax obligations, then securely delete them.

Third-Party Processors and Data Location

We work with external processors on wira99. Payment gateways (mobile banking providers, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive only the information necessary to complete your transaction. Fraud-detection services analyze your transaction patterns to protect against unauthorized activity. Our hosting providers store our servers, which may sit outside your jurisdiction but are subject to the same security standards.

We require all processors to sign confidentiality agreements. We do not permit processors to use your data for their own purposes. If a processor breaches our agreement, we take immediate action to protect your account.

Our servers may be located outside Indonesia. Data transferred across borders is encrypted. We comply with local data-protection requirements regardless of server location.

Your Rights Regarding Your Data on wira99

You have the right to access your data. Log into your wira99 account and view your personal information, transaction history, and KYC documents anytime. You have the right to correct inaccurate data — if your registered name or email is incorrect, contact our support team to update it.

You have the right to data portability. If you request it, we can export your transaction history and account details in a standard format. You have the right to withdraw marketing consent — if we have sent you promotional emails and you wish to opt out, use the unsubscribe link in those emails or contact our support team.

You have the right to request deletion of certain data, subject to legal and financial-record retention requirements. After your wira99 account closes, we retain settlement records and tax data as required by law, but we delete marketing profiles and optional data.

Cookies and Tracking on wira99

We use cookies to keep you logged into wira99 and remember your settings. Essential cookies maintain your session and are necessary for the platform to function. Non-essential cookies track your behavior to improve our interface and may remember your preferred language or game category.

You can disable non-essential cookies in your browser settings. Disabling essential cookies will log you out of wira99 and prevent you from placing bets until you clear your browser cache and log back in.

We do not use tracking pixels or third-party tracking scripts that follow you across other websites. Our cookies remain within wira99 and are not shared with external advertisers.

Security Practices and Account Protection on wira99

We apply industry-standard encryption to protect your data in transit and at rest. Your login credentials are hashed and salted. Your payment information is tokenized — we do not store raw card numbers or bank account details. We conduct regular security audits and penetration testing to identify and patch vulnerabilities.

You are responsible for protecting your wira99 password. Do not share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately and we will help you secure it.

Changes to Our Privacy Policy

We may update this privacy notice from time to time. Material changes will be notified to you via email or a prominent notice in your wira99 account dashboard. Your continued use of wira99 after notification means you accept the updated policy. If you disagree with changes, you may request account closure before the new policy takes effect.

Contact Us About Privacy

If you have questions or concerns about our privacy practices on wira99, contact our support team via your account dashboard. We respond to privacy inquiries within 10 business days. You can also submit a written privacy request to the contact address listed in our legal notice.

Our privacy policy is governed by the jurisdiction in which wira99 is registered and operated. Our services are available only where local law permits. By using wira99, you consent to our privacy practices as described in this notice.